Our goal is to provide our customers with the best shipping while ensuring our product arrives in a timely fashion and to our standard. Read below for detailed shipping information:
- Our factory will be closed Dec 26th through Jan. 5th - all orders placed after Dec 25th will ship January 5, 2020.
- All in stock orders placed Monday through Friday will be shipped within 3-5 business days
- We only ship via UPS and can not ship to a PO Box
- To provide for the best selection of styles and sizes we are shipping directly from our facility in Thailand and to insure prompt delivery will only ship via UPS
- We will do everything possible to insure that the item you have ordered is in stock. In the event we run out of stock of your item we will either contact you to suggest a replacement or we will cancel the order and refund you the amount paid, at our option.
- Timeless Trends will not ship on weekends or federally recognized holidays
- Address provided by customer at checkout is where the package will be sent. Timeless Trends is not responsible for packages delivered to incorrect addresses
- We cannot guarantee delivery times but do provide delivery time estimates and tracking information once the order has shipped
- Shipping confirmations and tracking information will be sent to customer via email
- Items are shipped in discrete packaging with no indicator of contents except for our name on the return label.
- International customers are responsible for all shipping costs. Be advised that we offer multiple courier options for international customers. Customers are responsible for all taxes and customs fees for international orders.
- Timeless Trends is NOT responsible for lost or stolen packages
If you have any questions about our shipping methods or your order, please contact us at firstname.lastname@example.org
Timeless Trends Staff